Frequently Asked Questions

1) What forms of payment do you accept?
We accept PayPal, Discover, Mastercard, Visa, American Express, and debit cards. We also accept cashier’s checks (no personal checks, please).

2) When will the work begin on my manuscript or writing project?
We begin work as soon as payment clears. After mutually agreeing to work together, you will be given a short Author Agreement to fill out. This will tell you the cost, delivery time frame, and name of your project. You will need to fax, scan, or e-mail back the form, and then make payment by clicking on the “Payment Page” button. The process is very simple, and immediate.

3) Do you follow any particular style guide?
We default to Chicago Manual of Style, but we can just as easily use AP if you request it. We do not use MLA formatting, as we typically do not edit scholarly works.

4) Can you edit for British English, if requested?

5) Do you offer discounts if I become a repeat customer?
Yes. You get a 10 percent discount on future projects.

6) Can I pay in installments?
Yes, under certain circumstances. If the job is over $1,000, we will accept half up front. Before the second half of the project begins, the second half of your payment will be due.

7) What happens if you can’t finish my editing or writing job?
Under most circumstances, your work will be completed by Valerie Brooks. If she is unable to begin or complete your project, The Write Edit, LLC has equally competent writers and editors we will entrust with your work. In the extremely rare instance that a project has begun but cannot be completed, The Write Edit will refund the amount due you, based on word count. If hours have been incorporated into the project (for example, if research was done), an accurate and fair amount will be refunded to you. We are interested in maintaining a happy and mutually beneficial relationship with you.

8) Are there ever instances when you choose not to work on a particular editing or writing project?
Yes. An example would be if the material is something we do not handle (for example, extreme erotica). We also do not typically edit scholarly works. If we choose to decline a working relationship on a particular project, we would respectfully let you know. In these instances, we would not perform a sample edit.

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